Evaluating the Effectiveness of Telehealth Nursing Services in Managing Chronic Conditions Like Diabetes and Hypertension: A Comparative Analysis of Remote and In‑Person Care
Abstract
Introduction Chronic diseases such as diabetes and hypertension need continuous management and telehealth services have become trending as a solution to accessibility to care. Nevertheless, it is not yet clearly seen how telehealth nursing services have performed over traditional care. Aim The objectives of the study were to compare the clinical outcomes, patient engagement, and satisfaction between telehealth nursing and face-to-face care in patients with diabetes and hypertension. Methodology The type was a comparative study where two groups were targeted, that is, telehealth nursing services (n = 100) and face-to-face care (n = 100). The participants were observed six months after analysis, and clinical outcomes (blood pressure and HbA1c levels), patient engagement (self-management behaviors), healthcare utilization, and patient satisfaction were measured preintervention and postintervention. Results In comparison to face-to-face nursing, telehealth nursing reported higher decreases in systolic and diastolic blood pressure (15 mmHg vs. 12 mmHg, 5 mmHg vs. 4 mmHg), and HbA1c values (-1.4% vs. -1.3%). Increased patient engagement and satisfaction had been recorded in the telehealth group. Reduced number of healthcare visits were noted within the telehealth group. Conclusion Telehealth nursing services offer effective management of chronic diseases, better clinical outcomes and increased patient satisfaction than direct in-person care. The chronic disease care models should encompass telehealth to improve accessibility and efficiency.
